Shipping policy
Shipping Policy
Where We Ship
We currently ship within the United States, including PO Boxes.
Processing Time
Orders are processed within 1–3 business days of purchase. You will receive a tracking notification once your order is on its way. Please note that processing times do not include weekends or holidays.
Shipping Rates & Delivery We ship via USPS and select carriers, choosing the most reliable and cost-effective option for each order. Shipping is charged at a flat rate based on the weight of your order, applied at checkout.
Free Shipping
Enjoy complimentary shipping on all orders of $55 or more, automatically applied at checkout.
Undelivered & Lost Packages
We understand that sometimes things go astray. If your tracking shows delivered but your package hasn't arrived, or if your order is marked as lost in transit, please reach out and we'll do our best to help.
Our accommodations for undelivered packages are as follows:
- First occurrence: We will ship a replacement at no cost to you.
- Second occurrence: We will issue store credit for the value of the undelivered items.
- Third occurrence and beyond: We are unable to offer further accommodations for undelivered packages. We recommend contacting your local post office or carrier directly, or considering a package locker or alternate delivery address for future orders.
We reserve the right to use our discretion when applying this policy.
Questions?
If you have any questions about your shipment, don't hesitate to reach out. We're here to help.